Admin, Agent & Curator
Workspace and Groups
- How is Gnowbe Dashboard structured?
- How can I switch between workspaces?
- I don't see my organization on Gnowbe Dashboard. How can I create one?
- How to create/delete user groups
- How to customize organization and group settings
- How to disable/re-enable groups in an organization
User Administration
- How to invite users to a group?
- How to disable/enable a user?
- How to remove users from an organization/group?
- What is Automated User Invitation and how can I enable it?
- I have added a user to the group, but the user is not appearing in my list of registered users
- How can I resend an email invitation?
User Analytics
- How to view user analytics and track your learners' progress?
- How can I see the star ratings results for my Gnowbe program?
- How can I view and export my users' answers (study content)?
- How can I exclude Creators (Admins, Agents, and Curators) from user analytics?
- How to remove a learner's study data and reset their progress
- What happens when I remove a user from a group and add the same user back?
Programs
- A curator has made their program available for sharing in my organization. How can I share it with my users?
- How can I share a Gnowbe program with multiple groups at one go?
- How do I set a deadline/expiry date for my programs?
- How to share (publish and distribute) programs on Gnowbe Dashboard [alternative method]
Sending Messages & Notifications
Advanced Dashboard Features
- How to set up GnowbeShop™
- How to set up promo codes in GnowbeShop
- How does a customer purchase from GnowbeShop and what does the customer journey look like?
- Why can't my customers see their GnowbeShop programs?
- GnowbeShop™ FAQs
- API access