Admin, Agent & Curator
Workspace and Groups
- Gnowbe Dashboard: Features and Functionalities Overview
- How is Gnowbe Dashboard structured?
- How can I switch between workspaces?
- I don't see my organization on Gnowbe Dashboard. How can I create one?
- How to create/delete user groups
- How to customize workspace and group settings
User Administration
- How to invite users to a group?
- How to disable/enable a user?
- How to remove users from the workspace/group?
- What is the difference between disabling and removing users?
- What is Automated User Invitation and how can I enable it?
- Invited users — I have added a user to the group, but the user is not appearing in my list of registered users
User Analytics
- What kind of data/reports can I access and extract from the Dashboard and how can I do it?
- How to view user analytics and track your learners' progress?
- How can I see the star ratings results for my Gnowbe program?
- How can I view and export my users' answers (study content)?
- How can I exclude Creators (Admins, Agents, and Curators) from my user analytics?
- How to remove a learner's study data and reset their progress
Programs
- A curator has made their program available for sharing in my organization. How can I share it with my users?
- How can I share a Gnowbe program with multiple groups at one go?
- How to schedule a program for distribution
- How do I set an expiry date for my programs?
- How do I set a due date for my programs?
- How to disable/enable programs?
Sending Messages & Notifications
Advanced Dashboard Features
- Platform customization options
- How to set up GnowbeShop™
- How to set up promo codes in GnowbeShop
- How does a customer purchase from GnowbeShop and what does the customer journey look like?
- Why can't my customers see their GnowbeShop programs?
- GnowbeShop™ FAQs