Welcome to the Gnowbe Dashboard (https://dashboard.gnowbe.com/) – your central command center and the powerful backend engine driving your organization's learning experiences on Gnowbe. Think of it as the heart of your administrative and analytics operations, where you can manage users, deploy engaging content, track learner progress in real-time, and gain crucial insights into program effectiveness. Mastering the dashboard is key to maximizing the impact of your learning initiatives.
This guide will share with you the key features and functionalities available at your fingertips, helping you unlock the full potential of Gnowbe’s platform. For a deeper dive into specific features, check out our detailed articles linked throughout this guide.
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Understanding Gnowbe Dashboard Basics: Hierarchy and Roles
Before we explore the specific features, let's quickly cover two fundamental concepts that will help you navigate the Gnowbe Dashboard effectively: the platform's hierarchy and the main user roles.
1. Platform Hierarchy: Workspace and Groups
Gnowbe Dashboard uses a two-level hierarchy to organize your users and content.
- Workspace: Think of the Workspace as your main organizational account or the top-level container. It represents your overall Gnowbe environment.
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Groups: Within your Workspace, you can create multiple Groups. These are specific collections of users that you define (e.g., based on department, team, training cohort, location, etc.). Groups are essential because they are where you will:
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- Add your users (learners).
- Assign or share Gnowbe programs.
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Essentially, Groups exist inside a Workspace and are the primary way to segment users and distribute content to them.
2. Key User Roles
User roles determine permissions and capabilities on the Gnowbe Dashboard. The three core roles you'll work with are:
- Admin: Has the highest level of access. Admins are generally responsible for managing the overall Workspace, including settings, user management across the entire workspace, and overseeing all Groups.
- Agent: Agents focus on managing specific Groups they are assigned to. Their permissions include adding or removing users within their designated Groups, assigning programs to those Groups, and monitoring progress at the Group level.
- Curator: Curators are primarily focused on content/program creation and do not have access to Gnowbe Dashboard.
Understanding this structure and these roles will make it much easier to navigate the dashboard and utilize its features effectively.
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Features and functionalities
Basic:
- Create/delete Groups
- Invite users
- Disable users
- Remove users
- Invite Admins/Agents
- Remove Admins/Agents
- Invite/remove Curators
- Share programs
- Message users via push/email notifications
- View user analytics (Engagement, Star Rating, Study Data, etc.) and track learners' progress
- Exporting data
- Customize workspace and group settings
- Schedule programs for distribution
- Set expiry date for programs
- Set a due date for programs
Intermediate:
- Customize certificates
- Customize landing pages
- Customize Gnowbe's interface (white label)
- Customize emails sent from Gnowbe
- Copy users' progress across groups
Advanced: