How to add/remove an Admin or Agent on Gnowbe Dashboard

Click here first to learn the difference between the Admin and Agent roles.

Quick links:

1. How to add/remove an Admin
2. How to add/remove an Agent

How to add/remove an Admin
Only an Admin can assign other users Admin rights to the organization.

1. Log into Gnowbe Dashboard and click Settings.
   
   
   
2. Click Admins.
   
   
   
3. Invite the user to become an Admin via email.
   Once the user becomes an Admin, they will be able to view and manage the organization on Gnowbe Dashboard.
   
   
4. To remove an Admin, click Remove.
   
   Note: Please be careful with the removal of Admins. If you're the only Admin in the organization and accidentally removed yourself, please contact [e-mail] to reinstate your Admin access.

How to add/remove an Agent
Both an Admin and Agent can assign other users Agent rights to the various groups within the organization.

1. Log into Gnowbe Dashboard and click Groups.
   
   
2. Access the group you want to add the user as an Agent.
   
   
   
3. Click Settings.
   
   
   
4. Click Agents
   
   
   
5. Invite the user to become an Agent via email.
   
   Once the user becomes an Agent, they will be able to view and manage the group on Gnowbe Dashboard.
   
   
6. To remove an Agent, click Remove.
   
   Note: Please be careful with the removal of Agents. If you're an Agent and accidentally removed yourself, please contact your Admin to reinstate your Agent access.

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