Admins and Agents have the ability to access and extract a wide range of data from the dashboard, which will be provided in the form of a CSV file.
See also - How can I exclude Creators (Admins, Agents, and Curators) from my user analytics?
--------------------
Quick links
- Exporting data at the workspace level
- Exporting data at the group level
- Exporting data at the program level
- What are filtered exports?
--------------------
Exporting data at the Workspace level (Admins only)
Access your workspace to view and extract the following data:
- Overall workspace analytics
- Overall group analytics
- Overall program analytics
- Overall user analytics
1. Overall Workspace analytics
Export a report of both your User and Workspace activities across different date ranges.
- Click General
- Click Export
- The CSV file will display the following metrics over time:
2. Overall Group analytics
Export a consolidated report of every group in your workspace.
- Click Groups
- Click Export, then Export All
- The CSV file will display the following overall metrics for every group in your workspace:
3. Overall Program analytics
Export a consolidated report of every program shared in your workspace.
- Click Programs
- Click Export, then Export All
- This CSV report will display the analytics of your programs at the overall workspace level and provide a breakdown of their analytics at the group level.
Alternatively, click the program title on your Programs page to view/export data from an individual program's perspective.
- Inside a program, click General, then Export, to extract data on the program's user/workspace activity across all groups in your workspace.
- Click Groups, then Export, to extract data on how the program is performing in all the individual groups it has been shared with.
- Click Users, then Export, to see user analytics for the program across all users in the workspace. You can choose to also export data with real time spent.
- Click Study to export the program's study data across all groups/users in your workspace.
4. Overall User analytics
Export a consolidated report of every user in your workspace.
- Click Users
- Click Export, then Export All
- The CSV file will display the following overall metrics for every user in your workspace:
- Click With Program Completion to download a detailed report of your users, including the groups they belong to and analytics for each program they have access to.
For example, if you want to extract the completion rate of every user for each program they have access to in every group (not overall), use the With Program Completion report! - The CSV file will display the following metrics for every user in your workspace:
Exporting data at the Group level (Admins and Agents)
Access a group in your workspace to view and extract the following data:
- Overall analytics of the group
- Overall analytics of users in the group
- List of invited users
1. Overall Group analytics
Export a report of both your User and Group activities across different date ranges.
- Click Export on the General page.
- The CSV file will display the following metrics over time:
2. Overall User analytics
Export a report of every user in a specific group.
- Click Users
- Click Export, then Export All
- The CSV file will display the following metrics for every user in your group:
- Click With Program Completion to download a detailed report of your users, including the analytics of every program they have access to within the group.
For example, if you want to extract the completion rate of every user for each program (not overall) they have access to within the group, use the With Program Completion report! - The CSV file will display the following metrics for every user in your group:
3. List of Invited users
Export a list of your users who have been invited to Gnowbe but have yet to register for a Gnowbe account.
- Click Users
- Click Invited
- Click Export, then Export All
Exporting data at the Program level (Admins and Agents)
Access a program in your group to view and extract the following data:
- Program engagement data
- Star Ratings data
- Program study data
1. Program Engagement
Export a report of your program's engagement/performance within a group. Learn more about the program engagement page here.
- Access a group, click Programs, then your program title
- You will land on your program's engagement page. Click Export, then Export All
- The CSV file will display the following metrics for every user in your group:
2. Star Rating
Export a report of the star rating responses given by your learners. Learn more about the Star Ratings feature here.
- Click Ratings on your program's engagement page.
- Expand a category and click Export
3. Program Study data
Export a report of all the answers/responses given by your learners in their Gnowbe program. Learn more about program study data here.
- Click Study on your program's engagement page
- Click Export
You would have noticed a Filtered option when exporting data from the dashboard.
This Filtered option allows you to export only data from the searches you perform on Dashboard.
Here's a use case: Let's say you plan to only export data from a particular group (e.g., Group A)
- Search for Group A on your Groups page
- Click Export, then Filtered
- Only Group A's data will be exported into your CSV file.