Automated emails let you seamlessly send customized messages directly to learners as soon as they complete specific actions in your program. They're a fantastic tool to:
- đ Share additional resources right when they are most relevant.
- đ Offer quick encouragement as learners hit key milestones.
- đď¸ Provide next steps or reminders to keep learners on track and guided smoothly through their journey.
Â
Â
How To Set Up Automated Emails
- Access your program in Creator mode.
 - Click the action where you want to embed your in-app message. (Note: The message will trigger immediately after the learner completes this action!)
 - Click Action Settings in the top left corner of the action.
 - Click +Add Transition.
 - Click Send Email.
 - Craft your email by filling in the subject line and main message. You can even include links to materials uploaded in your Resource Library to share extra learning content!
 - Set your schedule to choose exactly when Gnowbe should trigger the email after a learner completes that action.
 - Click Save.
 - Once done, youâll see an Email label on the action that has an automated email set up.
 - To delete, access your automated email again and click Remove.
Â
Automated emails will only be triggered once. If the learner revisits the action, they will not receive the automated email a second time.
Â