Skip to main content

How Does A Customer Purchase From GnowbeShop And What Does The Customer Journey Look Like?

Jit
Updated

Once you create a bundle on the dashboard (learn how here), GnowbeShop automatically generates a unique payment link. You can share this link anywhere for customers to purchase your program(s).

 

 

Finding Your Bundle Link

  1. Log in to Gnowbe Dashboard and access your Shop tab.
    Screen_Shot_2023-03-02_at_4.25.20_PM.png
     
  2. Select your bundle.
    Screen_Shot_2023-03-02_at_4.26.14_PM.png
     
  3. Click Details.
    Screen_Shot_2023-03-02_at_4.25.38_PM.png
     
  4. Click Edit.
    Screen_Shot_2023-03-02_at_4.26.22_PM.png
     
  5. Click Settings.
    Screen_Shot_2023-03-02_at_4.37.47_PM.png
     
  6. Click Links.
    Screen_Shot_2023-03-02_at_4.26.43_PM.png
     
  7. There will be two link options for you to choose from. 
    Screen_Shot_2023-03-02_at_4.27.03_PM.png
     
    • The Public Presentation link will bring customers to a landing page. Clicking Buy Now on this page will bring customers to the payment page. ⤵
      Screen_Shot_2023-03-02_at_4.29.40_PM.png
       
      • You can customize this landing page under your bundle's Settings. Choose Sync From Program to auto-fill details from your program's cover page. Remember to click Save below after making any edits.
        Screen_Shot_2023-03-02_at_4.28.38_PM.png
         
    • The Public Direct Sales link will bring customers directly to the payment page. ⤵
      Screen_Shot_2023-03-02_at_4.29.57_PM.png
       
  8. Embed either link on your website/online channels or send it out to your customers for them to purchase your bundle.

 

 

User's POV: Purchasing a GnowbeShop Bundle

  1. Upon accessing your bundle link, the customer will input their credit card details and email address on the payment page. They can also input any promo codes here.
    Screen_Shot_2023-03-02_at_4.29.57_PM_2.png
     
  2. Once payment is confirmed, the customer will be brought to a successful payment page and also receive an order confirmation email from Gnowbe. ⤵ 
    Untitled_design.pdfsafas.png
     
  3. The customer MUST click either the Continue To Gnowbe button on the successful payment page or the Start Learning button on their order confirmation email to access their programs on Gnowbe Web. First-time users will be directed to register for a Gnowbe account.
    Screen_Shot_2023-03-02_at_4.44.42_PM.png
    Screen_Shot_2023-03-02_at_4.49.51_PM.png
     
  4. The customer will be directed to Gnowbe, where a pop-up message will prompt them to either log in or create an account. 

     
  5. Once logged in, they will be directed straight to their program to start learning.

     

 

See also:

Related articles

Powered by Zendesk