Only Admins and Agents can reset their learners' assessment retakes on Gnowbe Dashboard. Note that the curator will need to have already allowed multiple attempts under the program's settings in order for the Admin/Agent to reset the retakes.
How to reset assessment retakes
- Log into Gnowbe Dashboard and navigate to the group the learner is in
- Select the program
- Click Engagement.
- Search for your learner and click the three-dot icon under the Actions field.
- Click Reset Assessment Retakes.