How can I purchase additional Creator licenses or user seats under my current plan?

Only the billing admin (the user who purchased the subscription) can purchase additional creator licenses or user seats for the workspace.

How to purchase additional Creator licenses?

1. Log into Gnowbe Dashboard and click Settings.
   
   
2. Click Billing Details.
   
   
   
3. Expand Plan and Payment details.
   
   
4. Click Add more creator/admin licenses.
   
   
   
5. A pop-up will appear for you to input the total number of creator licenses you would like to have for your workspace. Once done, click Add License.
   

To reduce the number of Creator licenses for your subscription, see: How can I downgrade my subscription?

How to purchase and remove additional user seats for your subscription

1. Log into Gnowbe Dashboard and click Settings.
   
   
2. Click Billing Details.
   
   
   
3. Expand Plan and Payment details.
   
   
4. Click Manage Learners.
   
   
   
5. Click Change Learners Quantity to purchase your user seat add-on.
   
   
   
6. Select the additional number of users you would like to purchase for your subscription. Once done, select Change Quantity to confirm. Your user usage limit will be increased immediately upon purchase.
   
   
   

To remove your user seat add-on:

1. Click Manage Learners.
   
   
   
2. Click Remove Additional Learners. Your previously purchased user seat add-on will be removed upon your next billing cycle, and your user usage limit will revert back to the base level specified in your subscription plan.