You can reset your password using our Forgot Password functionality. This is available on both Gnowbe Web and App.
How to reset your password on Gnowbe Web.
- Go to web.gnowbe.com and enter the email you used to create your Gnowbe Account.
- Click Forgot Password?
- Enter your email to have the reset link sent to you.
- An email will be sent to your inbox to help you reset your password. Please be patient, the email should arrive in a minute or two. If it takes more, be sure to check the Spam or Junk folder before requesting a new one. If you had set a phone number in your account, we will also send you the reset link via SMS.
- Type in and confirm your new password. Once done, log into Gnowbe with your new password.
How to reset your password on Gnowbe App
- Open up your Gnowbe App and enter the email you used to create your Gnowbe Account.
- Click Forgot Password?
- Enter your email to have the reset link sent to you.
- An email will be sent to your inbox to help you reset your password. Please be patient, the email should arrive in a minute or two. If it takes more, be sure to check the Spam or Junk folder before requesting a new one. If you had set a phone number in your account, we will also send you the reset link via SMS.
- Type in and confirm your new password. Once done, log into Gnowbe with your new password.
Use the Magic Link
While we suggest you reset your password, you can also log in using our Magic Link feature if you are on Gnowbe App.
- Find the Magic Link on the same screen where you click Forget Password?
- After you choose to log in using a Magic Link, you will be prompted to check your email inbox for an email from Gnowbe.
- Click the link in the email to magically log into Gnowbe App!